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Privacy Policy for OneQueue Whatnot Sync Pro

Last Updated: 14th of November, 2025

Introduction

OneQueue Whatnot Sync Pro ("the Extension") is a browser extension that synchronizes order data from Whatnot to the OneQueue application. This Privacy Policy explains how we collect, use, store, and protect your information.

Data Collection

Personally Identifiable Information (PII)

The Extension collects the following PII:

  • Customer/Buyer Names: Names of customers who placed orders on your Whatnot dashboard, extracted from the orders table on whatnot.com/dashboard/orders
  • Token Owner Email: Email address associated with your OneQueue API token (only if provided by the OneQueue API in response to a successful sync)

This information is collected because it is part of the order data that needs to be synchronized to the OneQueue platform for order management purposes.

Website Content

The Extension collects the following website content from Whatnot pages:

  • Order Information: Order IDs, order numbers, product/item titles and descriptions, quantities, prices, and order timestamps from your Whatnot orders dashboard
  • Order Metadata: Order creation dates, row indices, and extraction timestamps

This content is collected only from pages you explicitly navigate to (whatnot.com/dashboard/orders) and only what is visible on your orders dashboard.

Authentication Information

  • API Tokens: User-provided authentication tokens for accessing your OneQueue API endpoint. These tokens are stored locally in Chrome's local storage and are never transmitted to any server except the OneQueue API endpoint you configure.

User Activity

The Extension tracks the following activity locally:

  • Sync Statistics: Total number of orders synced, successful sync counts, failed sync counts, last sync timestamp, and extension uptime
  • Order History: A local cache of recently processed orders to prevent duplicate syncing

This activity data is stored locally and is not transmitted to external servers except as part of aggregated statistics.

Data Usage

How We Use Collected Data

  1. Order Synchronization: Order data (including customer names, order IDs, items, quantities, and prices) is transmitted to the OneQueue API endpoint you configure to enable order management in the OneQueue application.
  2. Deduplication: Local storage is used to track which orders have already been processed to prevent duplicate data transmission.
  3. Functionality: Configuration settings (API endpoint, sync preferences) are stored locally to maintain your preferences between browser sessions.
  4. Error Handling: Failed sync attempts are tracked locally for debugging and improving extension reliability.

Data Transmission

All data transmission occurs only:

  • Between your browser and the OneQueue API endpoint you configure (typically onequeue.app or a custom endpoint)
  • Using HTTPS encryption
  • With your explicit authentication token provided during configuration
  • Only when you enable automatic syncing or manually trigger a sync

The Extension does NOT transmit data to any third-party services, analytics platforms, or advertising networks.

Data Storage

Local Storage

The Extension stores the following data locally in Chrome's local storage:

  • User configuration (API endpoint URL, authentication token, sync preferences)
  • Order history (recent orders with timestamps)
  • Seen order IDs (to prevent duplicate processing)
  • Sync statistics
  • Token owner email (if received from API)

All local storage data remains on your device and is not accessible to external parties unless you share your device or browser profile.

Remote Storage

Order data transmitted to your configured OneQueue API endpoint is stored on servers controlled by OneQueue or your self-hosted instance. This data storage is governed by OneQueue's separate privacy policy and terms of service.

Data Sharing and Third Parties

We do NOT:

  • Sell or transfer user data to third parties
  • Share user data with advertising companies, data brokers, or analytics services
  • Use user data for purposes unrelated to order synchronization
  • Use user data to determine creditworthiness or for lending purposes

We DO:

  • Transmit order data only to the OneQueue API endpoint you configure (typically onequeue.app)
  • Use this data solely for the purpose of synchronizing orders to your OneQueue account

Data Security

  • All data transmission uses HTTPS encryption
  • Authentication tokens are stored securely in Chrome's local storage
  • No data is transmitted without your explicit configuration and consent
  • The Extension does not access data from websites other than whatnot.com/dashboard/orders

User Rights and Control

You have full control over:

  1. Configuration: You choose the OneQueue API endpoint and provide your own authentication token
  2. Data Collection: The Extension only collects data from pages you explicitly navigate to
  3. Data Deletion: You can clear all locally stored data at any time through the extension's settings
  4. Disable Collection: You can disable the extension or turn off automatic syncing at any time

To delete all local data:

  • Open the extension popup
  • Click the "Clear" or "Reset" button
  • All local storage will be cleared (your OneQueue account data stored remotely is managed through OneQueue)

Children's Privacy

The Extension is not intended for users under the age of 13. We do not knowingly collect information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

Compliance with Chrome Web Store Policies

This Extension complies with the Chrome Web Store Developer Program Policies:

  • Single purpose: Order synchronization from Whatnot to OneQueue
  • No selling or transferring user data to third parties
  • No use of user data for purposes unrelated to the extension's single purpose
  • No use of user data for creditworthiness or lending purposes
  • All data collection is disclosed in this Privacy Policy

Contact Information

If you have questions about this Privacy Policy or the Extension's data practices, please contact:

Note: This Extension only accesses data from whatnot.com/dashboard/orders pages. All data collected is part of your own order management workflow and is transmitted only to your configured OneQueue API endpoint. The Extension does not monitor your general browsing activity or collect data from other websites.